At Dye & Durham customer service is a top priority. To help improve response times for sales and technical support we’ve implemented a new automated attendant phone system, similar to many other businesses. When you call for sales, support or account inquiries, you will be routed based on the options you select. This new system will eliminate the need to remain on hold and will allow us to respond to calls more quickly.
If you are calling for technical support or have an urgent issue we recommend using the online form to submit a support request. To access the web form visit https://www.esilaw.com/support.html.
We’ll continue to refine and improve this system based on customer feedback and thank you in advance for your patience.